A conservative Christian company continues to reign supreme.
These are the days of competitive corporate wokeness. Business entities appear engaged in a wrestling match for the coveted gold World Champion belt. And a wrestling metaphor may be particularly apt: Some believe all the Stretch-Armstrong moves are merely for show.
Either way, despite all the mat-level mayhem, a business with no evident interest in out-social-justicing its peers has just come out on top.
Again.
On Tuesday, the American Customer Satisfaction Index (ACSI) published its annual rankings. And in the area of fast food, the prize goes to Chick-fil-A.
Additionally, the chicken franchise pecked away all others in the area of restaurants generally. That’s an even greater feat, given that Americans prefer full-service establishments to fast food joints.
In fact, according to ACSI, over the past year, consumers’ fast food satisfaction dropped by 2.6 percent. By contrast, full-service establishments maintained 2021’s score of 80.
Chick-fil-A preserved its prior number, too: At 83, it holds the highest score of all in the restaurant survey.
#ChickfilA continues to lead the industry – and all restaurants – for the 8th straight year with a steady score of 83 (out of 100).
Download our study to see how other fast food and full-service restaurants ranked in customer satisfaction: https://t.co/3udsQk6Ghb pic.twitter.com/XSvEQSbPEJ
— The ACSI (@theACSI) June 30, 2022
Other fast food favorites’ fate:
- Domino’s 78
- KFC 78
- Chipotle 77
- Panera 77
- Pizza Hut 77
- Starbucks 77
- Arby’s 76
- Five Guys 76
- Papa Johns 76
- Burger King 75
- Little Caesars 75
- Panda Express 75
- Subway 75
- Dairy Queen 74
- Dunkin’ 74
- Sonic 74
- Wendy’s 73
- Jack in the Box 72
- Taco Bell 72
- Popeyes 71
As for the lowest-ranking restaurant, that honor goes to McDonald’s. It earned a 68 — down three percent from the last poll.
Back to wokeness, I surmised the following last week:
Whereas businesses once provided products or services primarily to net loads of loot, today they appear as ideological initiatives that just happen to not be nonprofits.
Fast food’s no stranger to statements:
Burger King Austria made a Pride burger that’s either two tops or two bottoms… what in straight hell? pic.twitter.com/bSl3Cyiq9p
— Jarett Wieselman (@JarettSays) June 3, 2022
Even so, Chick-fil-A’s the real whopper. And that’s notable, not only because the company hasn’t entered the Woke Olympics. If that were merely the case, one might deduce that people just want a company that offers excellent service and a superior product — which, no doubt, they do.
But consider the fact that Chick-fil-A is an out-and-proud Christian company: Its dining areas are piped with Christian music; its founder established Christian camps; the company’s made its faith no secret.
So either people so desire an excellent product, they’re undeterred by a lack of modern enlightenment…or America isn’t nearly as woke as Lyft thinks:
Pronouns are more than words, they're a reflection of your true self. Now drivers can add their pronouns in the Lyft app. pic.twitter.com/3jAPqUEzGk
— Lyft (@lyft) November 1, 2021
You be the judge.
The chicken champ provided a statement to Fox News Digital:
We are honored by the results of this survey and we are grateful to our customers for choosing Chick-fil-A – it’s truly our pleasure to serve them.”
More than 170,000 people represent Chick-fil-A in 2,700 restaurants. This recognition is acknowledgment of the care they put into serving great food with gracious hospitality. Every day, our restaurant Team Members go above and beyond each day to create a friendly, welcoming place to visit.
2022 marks Chick-fil-A’s eighth year in a row to mop the floor with the competition.
-ALEX
See more content from me:
In the Atmosphere of Identity, the Sky’s the Limit: Swoon to the Sweet Song of ‘Bird Gender’
Find all my RedState work here.
Thank you for reading! Please sound off in the Comments section below.
Join the conversation as a VIP Member